When your business or agency depends on accurate, secure document tracking, having a reliable time stamp service partner is essential. At National Time Stamp, we specialize in professional repair, maintenance, and support for time and date stamp machines. Below, you’ll find answers to the most common questions about our services, equipment, and process.
Our time stamp repair service is designed to be straightforward and affordable.
– Flat repair fee: $49.99 plus parts
– Average total repair cost: $230 to $260
This pricing structure ensures transparency and eliminates surprises. You only pay for the parts your machine actually needs, making our service a cost-effective alternative to replacement.
Yes, absolutely. In most cases, repairing your machine is the smarter investment.
– Rapidprint and Widmer machines are built with heavy-duty metal cases and brass typewheels
– Designed to last 10 years or more with proper maintenance
– New replacements typically cost 40% more than an average repair
Our time stamp service and repair process restores performance and extends the life of your equipment, helping you avoid unnecessary replacement costs.
We know downtime impacts your operations, so we keep turnaround fast and efficient.
Typical Turnaround Time
– 3 to 4 business days after we receive your machine
What Happens During Service
– Full evaluation and diagnostics
– Chemical cleaning of the typesection
– Necessary repairs and part replacement
– Testing to ensure proper alignment and stamping accuracy
This thorough process ensures your machine is returned fully functional and ready for daily use.
Yes. We maintain a large inventory of parts to support fast, reliable time stamp machine repair.
Parts We Stock
– Ribbons
– Motors
– Year wheels
– Common replacement components
We also provide guidance if you prefer to handle simple fixes yourself.
Depot repair is almost always the better choice for quality and value.
Why Depot Repair Is Recommended
– Allows for complete chemical cleaning of internal components
– Enables immediate adjustments during the repair process
– Eliminates repeated service visits
– Saves time and reduces overall cost
On-site service cannot provide the same level of precision, especially when cleaning and calibrating typesections.
Learn more about why you should choose depot time stamp repair.
The right choice depends on your usage and application.
Mechanical Time Stamps
– Ideal for 100 to 200 stamps per day
– Built for heavy-duty use
– Lifespan of 10+ years
– Allows custom engraved die plates for additional information
Electronic Time Stamps
– Best for 30 to 50 stamps per day
– Considered light-duty machines
– Shorter lifespan, typically 2 to 4 years
For long-term durability and customization, mechanical machines are often the preferred solution.
Learn more about the differences between a mechanical time stamp and an electronic one.
Our Top Selling Time Stamps
Not at all. Most users can easily replace their time stamp ribbon with a few simple steps.
Quick Tips
– The ribbon has one round hole and one elongated hole
– The round hole fits onto the round pin on the right side
– If the ribbon is not advancing and it is punching in the same spot, it may be installed backwards
We recommend wearing gloves during installation. If you need help, our team is always available to walk you through the process. Contact Paul at National Time Stamp for assistance.
Time Stamp Ribbon Replacement
Yes. National Time Stamp is a proven, trusted provider of professional time stamp service.
Why Clients Trust Us
– Over 20 years of experience repairing and selling time stamp machines
– Verified U.S. government contractor through SAM.gov (Systems For Award Mangement)
– Extensive experience with Rapidprint ARE and ARL-E models
Trusted By
– DHS Secret Service – St. Louis
– DHS/ICE – Los Angeles
– CBP Headquarters – Washington, DC
– NY State Attorney General – Plattsburgh, NY
– DOJ U.S. Marshals Service
– U.S. Bankruptcy Court System
Our reputation is built on reliability, expertise, and consistent results.
Yes. Preventative maintenance is a key part of extending the life of your machine.
– Routine cleaning and inspection
– Replacement of worn components
– Performance testing and calibration
Regular service helps prevent breakdowns and ensures consistent, accurate stamping.
Get Expert Time Stamp Service You Can Rely On
Whether you need fast time stamp repair, replacement parts, or guidance on choosing the right machine, National Time Stamp is here to help. Our team delivers the expertise, speed, and customer service you need to keep your operations running smoothly.
Contact National Time Stamp today online or call 330-220-7655 to speak with an expert, request service, or get answers to any questions we might have missed here. We look forward to helping you get the most out of your equipment.